Frequently Asked Questions

Find answers to common questions about our document conversion tools.

Yes, PDF Suite Pro is completely free to use. There are no hidden fees or subscriptions required to use our basic conversion tools. We may offer premium features in the future, but our core conversion tools will always remain free.

The maximum file size for conversion is 10MB. This limit helps us ensure fast and reliable conversions for all users. If you need to convert larger files, please contact us for custom solutions.

Your uploaded files are automatically deleted after 1 hour, and converted files are deleted after 24 hours. This temporary storage allows you to download your converted files while ensuring your data isn't stored longer than necessary.

No, you don't need to create an account or register to use our conversion tools. Simply upload your file and convert it immediately without any login requirements.

PDF Suite Pro works on all modern devices including desktops, laptops, tablets, and smartphones. We support all major browsers including Chrome, Firefox, Safari, and Edge.

Our PDF to Word conversion is highly accurate for text-based PDFs, preserving formatting, tables, and images. For scanned PDFs, we use advanced OCR technology, which typically achieves 95-98% accuracy depending on the quality of the original scan.

OCR (Optical Character Recognition) is a technology that recognizes text from images. You should use the "Force OCR" option when converting scanned PDFs or PDFs that contain images of text rather than actual text content. This ensures that the text in the images is properly extracted and made editable in the Word document.

Yes, we strive to maintain your PDF's original formatting in the converted Word document. This includes text styling, paragraphs, tables, and images. Complex layouts may have minor differences due to the inherent differences between PDF and Word formats.

Our conversion tool supports most major languages, including English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean, and Arabic. For OCR processing of scanned documents, the best results are achieved with English and European languages.

Our converter supports modern Word formats including .docx, .doc, .docm, .dotx, and .dotm files. For best results, we recommend using the .docx format, which is the standard for recent versions of Microsoft Word.

Yes, our Word to PDF converter preserves fonts, formatting, images, tables, and other elements from your original Word document. The "Preserve formatting and images" option is enabled by default to ensure the highest quality conversion.

Yes, your data security is our priority. All file uploads and downloads use secure HTTPS connections. Files are stored temporarily and automatically deleted after processing. We do not share your files with any third parties.

No, we do not keep permanent copies of your files. Uploaded files are deleted after 1 hour, and converted files are deleted after 24 hours. This allows you to download your converted files while ensuring your data is not stored longer than necessary.

We use a combination of open-source and proprietary technologies for our conversions, including LibreOffice, Ghostscript, ImageMagick, and custom-built conversion engines optimized for specific file formats. This ensures the highest quality conversions across all our supported formats.

Currently, PDF Suite Pro is only available as an online web service. We do not offer an offline version or desktop application. This allows us to maintain and update our conversion engines regularly without requiring you to install updates.